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Wednesday, December 15, 2010

How to combat cyber-terrorism


The EMEA director for Venafi says there's no point in throwing money at this problem and instead systematic change is needed
Biometric Security Trialed At Heathrow
A man has his fingerprint scanned on a biometric check in kiosk at Heathrow airport. Photograph: Peter Macdiarmid/Getty Images
In spite of all the talk about tougher controls, entering the UK has never been easier. In the past month I have twice passed through immigration without showing a passport. I just simply gave the immigration officer a laminated ID card that I tend to use whenever I'm out and about which has a few words written in a certain foreign language. Let me point out, I do however, always have as backup my passport, just in case my ID card fails; it's just being in the IT security industry, I'm intrigued to see if it's accepted.
What may you ask does this have to do with cyber-terrorism? Simple – you don't solve a problem by just throwing money at it unless you really understand what the problem is. For example, how much has been spent on implementing biometric passports? I'm sure they're good things but if you don't even have to produce it then what's the point? My biometric passport didn't fail; it was the process that failed.
So in my opinion the issue is not so much about whether or not the government is spending enough on cyber-terrorism but is the money being spent effectively. Every time a new initiative is suggested, industry analysts and vendors rush to endorse the proposals, especially when they realise that this is going to mean easy selling of technology to the public sector. The IT industry is no different to any other.
For example I'm sure that tyre manufacturers would rush to endorse the enforcement of using winter tyres as a means to "improve road safety and save lives". Speed camera manufacturers are always going to endorse more speed cameras as a means to "improve road safety and save lives", and likewise IT companies are going to endorse tighter security as a means to tackle cyber-terrorism and protect key infrastructure and defense assets. After all every one of us heads of to work in the morning wondering what we can do to help the national interest.
Some time ago NIST (National Institute of Standards & Technology) issued the advisory that 1024-bit RSA keys will no longer be viable after 2010 and the recommendation, which has been broadly adopted, is to move to 2048-bit keys. But the question is whether doubling key sizes from 1024 to 2048 means that we are more secure. Now of course the industry absolutely endorses this recommendation. And the fact that doubling of the key size from 1024-bit to 2048-bit increases processing power requirements by anything up to eight times has nothing to do with this.
Am I being cynical – maybe, but the bottom line is that vendors are going to see a massive increase in sales of hardware without having to do anything other than wave a NIST recommendation in front of their clients; and since we all live in fear of being caught without proper "insurance", we'll rush out and do exactly that.
In May of this year an inter-governmental summit met to discuss the issues of cyber-terrorism. Some of the key speakers stated that cyber attacks were growing in intensity and sophistication. Concerns were raised about the vulnerability of systems and that potential attackers are gaining more skills. The director-general of the French network and information security agency, said he had nightmares about attacks on the electricity system, transport, water supplies, the financial sector and hospitals, which are dependent on computers.
But the problem is not solved by just beefing up encryption algorithms. Today my car has everything I could imagine to protect me, from anti theft systems, anti-locking brakes, you name it. But at the end of the day all this technology is not going to protect me or the pedestrian who is crossing the road while I'm pre-occupied answering emails on my mobile while driving. You don't address cyber-terrorism simply by technology. People and processes are the weak link.
Over the past few years what has become increasingly apparent when I talk to organisations is that in spite of all the technology thrown at systems to try to improve security, ultimately the failure to manage this which is still by and large a manual affair leads to potentially disastrous errors."
There is a breakdown in the chain of command. There is an over reliance on manual processes to manage encryption and security assets.
There are no effective systems in place to track where security assets such as certificates and keys are, what are their active lifetimes, how they were generated, who issued them, who approved them, who is responsible for them, etc. I recently talked with an organisation that had a security failure because the individual responsible for the system had left the organisation and no one had assumed control of what he was doing.
In other words it's not just about technology it's about management of the technology. According to a recent article in CSO magazine "the two most terrifying words to those involved in encryption are key management. Effective key management is as important as protecting the data itself".
So how does a typical organization secure and manage encryption assets – the keys required to encrypt data in transit? How are the keys protected against loss, misuse or theft? These become especially important questions given that, according to research firm Gartner, the majority of data breaches are executed from inside organisations. In most cases, these assets are not being protected.
These assets are, in essence, the keys to the UK. With them, an insider with privileged access can, working alone or with an outside hacker, gain access to the protected data and as long as this is not addressed then no one should sleep well at night.
So is the answer to my avoidance of having show my passport to improve the biometric key, or is it to improve the management process? Maybe the risk of cyber-terrorism could be significantly reduced with a smaller budget spent more effectively.

Google Nexus S launches in UK with Carphone Warehouse but without delivery date

Next-generation phone runs 'Gingerbread' 2.3 version of Android and will cost £550 unlocked or £35 per month (updated)
Google Nexus S phone running Gingerbread
Google Nexus S phone running Android 2.3 'Gingerbread'
Google is returning to the branded phone fold with the launch of the Nexus S, built by Samsung, which will be sold in the UK throughCarphone Warehouse and in the US via the retail chain Best Buy - a tacit admission that its previous attempts to sell the phone through a website failed due to lack of customer support.
The Nexus S, which will be branded in adverts as "Pure Google", will be the first to feature Google's latest "Gingerbread" 2.3 release of itsAndroid phone operating system. It includes the ability to do searches and create texts and emails from voice commands - although initially this functionality will only be available in the US.
Carphone Warehouse is taking orders for the phone from today, but could not be definite about when it will be able to sell it - although it hopes to be able to begin deliveries before Christmas.
The phone will be available unlocked for £550 (compared to £500 for Apple's iPhone 4) or for free from £35 per month, according to Graham Stapleton, CPW's chief commercial director, who says that the retailer is talking to networks in the UK to set up deals.
Stapleton said that Android phones are already the second best-selling operating system on phones in its thousand-odd retail outlets throughout Europe, but that for this quarter he expects it to be the top-selling OS through the chain, pushing Nokia's Symbian OS on smartphones both smartphone and "dumb" phones into second place. Nokia has dominated the market for phone for years, selling a greater share than any other platform, but since the launch of Apple's iPhone and devices built on Android its share in Europe has dwindled.
Industry sources suggested that CPW's decision to talk to networks about phone contracts, rather than selling the phone directly and supporting it on its own mobile network, indicate that it recognises the need for aftersales support will be greater than it can manage on its own.
Google's first venture into own-branded phones, the Nexus One in January, was initially sold only via Google's website, but the company quickly discovered that the level of after-sales support required overwhelmed it. It then spun off sales to retailers before discontinuing it entirely in July.
The Nexus S has a 4-inch screen which uses a Super AMOLED screen, which offers greater brightness and battery life than previous screen displays. The phone also has a gyroscope, near-field communications for contactless data transfer, and introduces methods for controlling many aspects of the phone purely via voice commands. Existing Android 2.2 phones can already do simple web searches from voice commands, but the 2.3 release extends that to other functions in the phone.
To begin with only services that translate voice commands for navigation and finding contacts will be available through the voice-to-text facility. But Google hopes to offer extra facilities - including creating a text or email from spoken sentences, setting alarms and "listen to" services which will find music online or on the phone - in the UK and worldwide from next year.
"One in four searches on Android devices in the US is already done by voice, which is an astonishing number to me," Burke said.
The phone uses a 1GHz processor running at the same speed as the Nexus One, but offers greater on-chip bandwidth and a ddicated graphics processing unit, meaning it can process data much more quickly, said Dave Burke, Google's head of smartphones in the UK.
Burke said that the 2.3 Gingerbread release will be available to owners of the Nexus One and other phones as an over-the-air update "within the next few weeks". However it will be up to mobile operators how quickly they roll it out, although future upgrades for the Nexus S will be controlled by Google.
The Nexus S also takes advantage of facilities in Android 2.3 which include native support for voice-over-internet calls when connected to a Wi-Fi network. Burke acknowledged that some network operators might choose to remove that functionality from their own builds of Android for phones they sell in future. "That's the Android open model - people can change the software," he said.
Update: CPW says that it expects Android to outsell Nokia's Symbian in smartphones, not all phones. Note that Nokia has been the top-selling smartphone in the category for some years though.

Buyers shrug off 3D, Internet TVs

People watch a 3D presentation on a wall with television screens at the Panasonic stand at the Internationale Funkausstellung (IFA) consumer electronics fair at ''Messe Berlin'' exhibition centre in Berlin in this September 3, 2010 file photo. REUTERS/Christian Charisius
People watch a 3D presentation on a wall with television screens at the Panasonic stand at the Internationale Funkausstellung (IFA) consumer electronics fair at ''Messe Berlin'' exhibition centre in Berlin in this September 3, 2010 file photo.
Credit: Reuters/Christian Charisius
NEW YORK | Tue Dec 14, 2010 5:56pm EST
(Reuters) - Fancy new features like 3D screens and Internet connectivity have failed to inspire U.S. television shoppers, dashing a hoped-for recovery in the global consumer electronics industry.
Manufacturers such as Sony Corp, Samsung Electronics Co Ltd and Sharp Corp are learning that features such as razor-thin LED TVs are just not enough for television sales to stage a comeback in the United States.
On Tuesday, Best Buy Co Inc Chief Executive Brian Dunn told analysts that sales of 3D TVs had fallen behind industry expectations.
"There was confusion about 3D early (on)," Dunn said. "It was a little short on content."
The largest U.S. electronics chain cut its full-year profit forecast, and its disappointing results put pressure on shares of Best Buy and other electronics companies.
"The stock got killed today," said Frank Ingarra, a co-portfolio manager of Hennessy Funds, which holds 32,000 shares of Best Buy. The retailer's shares dropped nearly 15 percent on Tuesday to close at $35.52.
Despite a better-than-expected performance by U.S. retailers in November, consumers are holding off on big-ticket purchases like TVs with the latest bells and whistles.
Consumer electronics executives say TV sales will improve once more 3D content becomes available next year and when consumers start recording their own content on 3D-enabled camcorders.
"Just like how high-definition TV started in sports and movies, as 3D evolves, it will go with sports and movies and then become more of an everyday thing," Jay Vandenbree, head of home entertainment at LG Electronics USA, said in an interview.
ROAD BLOCKS
For now, investors are demanding to know why retailers aggressively pushed a new generation of TVs after many consumers had just upgraded to their first flat-screen sets this year.
"People don't understand the added benefit of 3D," Ingarra said. "When you get into $2,000 TVs, you start thinking: 'At what point do I really need this, and is it going to make my viewing experience that much better?'"
Consumers are also put off by the need to purchase expensive 3D glasses to go along with the new TVs, said NPD analyst Ross Rubin. The picture quality of some shows produced in 3D has also made some viewers queasy.
"If the 3D content hasn't been produced well -- if it has been aggressive on certain kinds of effects -- that can result in discomfort for viewers," Rubin said.
This holiday, consumers are more interested in buying TVs with bigger screens, rather than pricier ones with more features, Rubin said.
Sales of TVs with Google Inc's Google TV software, which lets viewers surf the Web directly from TV sets, were also hurt as consumers realized they could find the same services, like movie service Netflix Inc, elsewhere.
"People can also buy lower-priced alternatives to connected TVs, be it video game players, Blu-ray players or Apple TV."
(Reporting by Liana Baker; Editing by Kenneth Li, Gerald E. McCormick and Matthew Lewis)

China's tech streets not lined with gold

Main Image
HONG KONG | Wed Dec 15, 2010 6:53am EST
(Reuters) - For all the 65 million PCs that are expected to be sold in China this year, one question that many people have not yet answered is: how much money is actually made selling these computers?
Rising incomes and a push by the Chinese government to encourage its 1.3 billion citizens to spend more on consumer items have made the country the biggest battleground for PC brands such as Dell, HP and Lenovo.
"This is going to be battle royale," Amit Midha, head of Dell's China operations, told the Reuters China Investment Summit. "This is not for the faint-hearted, and it's only the first inning of a very long game."
The numbers are compelling at first glance, with China the world's No. 2 PC market by most counts, ranking only behind the United States in shipment figures and expected to overtake it within the decade.
It is also one of the fastest-growing, with shipments expected to rise 14 percent to 74 million units next year, outperforming the dismal single digit figures seen in most developed markets, according to research firm IDC.
However, dig deeper into the numbers and a different picture emerges. The average selling price of a PC in China was $604 in the third quarter of this year, some 18 percent lower than the $739 recorded in the United States.
The Saige Computer Center in the southern Chinese city of Shenzhen provides a picture on why PC prices are so much lower in the country, as crowds of young people gather around shops that assemble and sell their own computers.
Lines of pirated software and home-made Hello Kitty accessories also line the stores for those looking to jazz up their dull grey desktop CPUs, that can go for as low as 1,000 yuan ($150).
"Tell us what you want and I can do it for you," said a salesman, gesturing to a room at the back of the store where technicians sat under fluorescent lights assembling computers. "Everything is done in-house here, so we can sell it cheaper."
CHEAPER CHINESE COMPUTERS
While part of the reason for the cheaper price in China stems from less expensive office and shop rentals, customers' preference for lower-end products also plays a part, Lenovo's chief financial officer said.
"Generally, emerging markets have a lower average selling price partly because there is much stronger demand for much lower configurations," Wong Wai Ming told the Summit.
"In mature markets, when the economy was strong, they obviously could pay a lot more for a much higher-priced product."
The interest in low-cost PCs has spurred many PC companies to focus on large corporate customers such as hospitals and banks, which also buy data servers which typically command higher profit margins.
Retail and corporate users in China also tend to spend less per unit because they are less likely to buy peripheral items and software, Midha at Dell said, all of which help boost the bottomline of most PC companies.

Google facing regulatory scrutiny and €45m tax bill in France


Google is feeling more than a little French resistance this week, beginning when the French competition watchdog indicated closer scrutiny of Google's business in the country yesterday and said the company might have abused its dominant market position.
The Autorite de la Concurrence said that Google could face sanctions if found to have abused that power, but suggested what it called "targeted responses" rather than formal penalties.

Photo by Spen H on Flickr. Some rights reserved
The authority spent 10 months investigating the market on the instruction of the French government. Google is estimated to hold a 90% share of the search advertising business in France, and accounted for 43% of the global ad market – worth $16.4bn in the third quarter of this year, according to Strategy Analytics.
The authority's president told journalists yesterday it wanted to warn Google where it risks crossing the line, and the conditions attached to certain practices. It had identified "possible exclusionary conduct intended to discourage, delay or eliminate competitors through procedures that do not consist of merit-based competition".
But it said it had found "possible operational abuses, whereby the search engine apparently imposes exorbitant conditions on its partners or customers, treats them in a discriminatory manner or refuses to guarantee a minimum degree of transparency in the contractual relations that it establishes with them".
Google's statement is that: "Search ads are one of many options for advertisers. If the price of search ads rises, advertisers can and do switch to other formats, both online and offline. That's the sign of a competitive and dynamic industry."
• The French government also decided that it will introduce a 1% tax on online advertisements from 1 January. The proposal is part of the 2011 national budget but now looks likely to be passed. Dubbed the "Google tax", companies based in France would pay 1% of the net spend on online advertising and will raise around €50m; Google's 90% market share will see a payout of around €45m.
• Both those developments follow a separate antitrust investigationlaunched by the EC, which heard complaints from internet companies including vertical search specialists Foundem and ejustice.fr. The EC will look at four areas: whether it lowered the rankings of some services while boosting links to its own tools; whether it lowered the ranking of rival vertical search providers; whether it imposes exclusivity obligations on advertisers; and whether it restricts advertisers from using campaigns on rival ad platforms.
What does it all mean?
Given the money Google has in the bank, even a €45m (£38m) tax bill won't hurt much. Google's revenues in France are estimated to be around €800m. What will be a concern is if other governments, particularly those in the regulation-heavy EU, follow suit.
The French government initially proposed the tax following complaints from media companies that it was benefiting from ad revenues based on exploiting publishers' content for free. The tax could be diverted to the creative sectors struggling to develop their businesses online, it had suggested.
Google has said the best way to develop support those businesses would be to encourage innovation rather than introducing a new tax. Fellow web businesses defended Google, saying it was too easy to make Google a scapegoat for the failure of traditional businesses to adapt to the internet.
While it is unlikely this rather clumsy tax will be introduced elsewhere, Google will be more concerned that regulators in other countries, particularly in the EU, will scrutinise Google more closely. The findings by the Autorite de la Concurrence could influence, however unofficially, the EC's investigation which ultimately questions the core part of Google's business operation.

Nokia developing phone that recharges itself without mains electricity

Prototype harvests radiowaves from TV, radio and other mobiles
Nokia
Nokia's Research centre in Helsinki. Photograph: Antti Aimo-Koivisto/AFP/Getty Images
Standby mode is often accused of being the scourge of the planet, insidiously draining resources while offering little benefit other than a small red light and extra convenience for couch potatos. But now Nokiareckons a mobile phone that is always left in standby mode could be just what the environment needs.
A new prototype charging system from the company is able to power itself on nothing more than ambient radiowaves – the weak TV, radio and mobile phone signals that permanently surround us. The power harvested is small but it is almost enough to power a mobile in standby mode indefinitely without ever needing to plug it into the mains, according to Markku Rouvala, one of the researchers who developed the device at the Nokia Research Centre in Cambridge, UK.
This may sound too good to be true but Oyster cards used by London commuters perform a similar trick, powering themselves from radiowaves emitted by the reader devices as they are swiped. And similarly old crystal radio sets and more recently modern radio frequency identification (RFID) tags, increasingly used in shipping and as antitheft devices, are powered purely by radiowaves.
The difference with Nokia's prototype is that instead of harvesting tiny amounts of power (a few microwatts) from dedicated transmitters, Nokia claims it is able to scavenge relatively large amounts of power — around a thousand times as much — from signals coming from miles away. Individually the energy available in each of these signals is miniscule. But by harvesting radiowaves across a wide range of frequencies it all adds up, said Rouvala.
Such wireless transfer of energy was first demonstrated by Nikola Tesla in 1893, who was so taken with the idea he attempted to build an intercontinental transmission tower to send power wirelessly across the Atlantic. Nokia's device is somewhat less ambitious and is made possible thanks to a wide-band antenna and two very simple circuits. The antenna and the receiver circuit are designed to pick up a wide range of frequencies — from 500 megahertz to 10 gigahertz — and convert the electromagnetic waves into an electrical current, while the second circuit is designed to feed this current to the battery to recharge it.
The trick here is to ensure that these circuits use less power than is being received, said Rouvala. So far they have been able to harvest up to 5 milliwatts. Their short-term goal is to get in excess of 20 milliwatts, enough power to keep a phone in standby mode indefinitely without having to recharge it. But this would not be enough to actually use the phone to make or receive a call, he says. So ultimately the hope is to be able to get as much as 50 milliwatts which would be sufficient to slowly recharge the battery.
Steve Beeby, an expert in harvesting ambient energy at the University of Southampton, said it would be a remarkable achievement. . "Radio frequency power falls off exponentially with distance," he says. Earlier this year researchers at Intel and the University of Washington, in Seattle, showed that they could power a small sensor using a TV signal 4.1 kilometres away.
Wireless charging is not intended as a sole energy source, but rather to be used in conjunction with other energy harvesting technologies, such as handset casings embedded with solar cell materials. According toTechnology Review magazine, the phone could be on the market in three to five years.

Windows Phone 7 coming on 11 October - and here's an interface review


Microsoft's new mobile operating system will be formally launched next month - but what's it like to use? A short review of its main features
Microsoft is to launch its Windows Phone 7 series on 11 October, the Guardian understands. Emails inviting the press to a central London location that afternoon have just gone out - meaning that the phone series is ready to roll.
Following the release to manufacture of the phone's software on 1 September, the company has lined up a number of handset manufacturers, including Asus, HTC, LG, Samsung, Sony Ericsson, Toshiba and Dell, each working to a minimum specification where the phone must have a camera, GPS, compass, proximity sensor (to turn touch-sensing off when you're holding it to your head), a capacitative touch screen and an accelerometer. Physical keyboards will be optional.
In the UK, it will be available through the four major networks - Vodafone, T-Mobile (which also owns Orange now), andO2 (owned by Telefonica. By my calculation that means that only 3 isn't joining in initially.
Pocketnow puts a Windows Phone 7 prototype alongside an iPhone for comparison
Since pretty much everyone won't have experienced the interface, below is my own evaluation of the experience - as demonstrated to me by one of the Windows Phone team in the UK. I didn't actually get to lay hands on the phone, which was an LG prototype, but you can see this video from Pocketnow which shows it running side-by-side with an iPhone. The testing is done on a prototype phone - that's not a finished product, though it is the release-to-manufacture version of Windows Phone 7 running.

Windows Phone 7: what's it like?

If I were to use one word to describe Windows Phone 7's interface, it would be: calm.
I saw the release-to-manufacture version of WP7 in a one-on-one demonstration at Microsoft's offices in London: the phone used was not one of those on which WP7 will actually be sold, but had the equivalent hardware - Microsoft is setting minimum standards for processor speed and memory. And it will also insist on those three buttons - back, home, search - being in place on the front. That in itself is admirable: there's been a terrible tendency among phone designers to add more buttons to perform software functions rather than design the software well. Though there's another possibility - that mobile operators have told them to add the buttons so they can boost their own services. (Yes, Orange and Vodafone, I'm looking at you with your buttons which link to walled garden services but whose function can't be reassigned or deleted.)
Microsoft will also be "taking more ownership of the end-user experience than previously", I was told by the UK head of consumer marketing for WP7, Oded Ran. He can't promise that there will be no carrier input into what you get: "we do see the need of the mobile operators and [handset] manufacturers to differentiate," he said. (This is what is riling people about Android, but Microsoft may avoid the same problem.)
The first thing to note is the typeface, which doesn't pack many words onto a screen - but doesn't try to; instead it seems to be chosen to give a feeling of space and, that word again, calm.
In WP7, the emphasis is almost entirely on the home screen, which has a set of tiles showing information from applications such as mail, calendar, or music: you have this many unread Google Mail emails, this appointment today, here's a link to an album or podcast you like. You can add tiles pretty much endlessly; where with the iPhone (for example) you can add apps to create screen after screen, with WP7 you can add links to elements of apps which will create a long, long scroll of tiles.
You can also get to the (long) list of applications with a single swipe to the right, but the idea is that your home screen will be populated with various people and auto-updating information about them: here's your partner, here's their picture, here's their latest Facebook status. (Twitter support? Probably - Seesmic is developing one.) Ran suggests that this gives you a more direct way to interact with a particular person (click their picture and choose how you're going to contact them - phone? text? Facebook?) then deciding to contact someone, and then choosing which app you're going to use to do it with.
An interesting element of WP7 is how it indicates that there's more to learn about an element: by using text which is cut off by the edge of the screen. So you might see a legend saying Music Vide: the missing "o" indicates that by swiping right you'll see information about your videos.
Seen statically, in a screenshot, this looks disastrous; but in action it quickly becomes completely sensible. (For vertical scrolling, WP7 does have a scroll bar - though it's barely visible. Possibly the designers felt this would detract from the uncluttered look. They might have a point, but scroll bars are very useful - arguably, indispensable - UI elements.)
At launch, it will have some notable deficits:
•no Flash, initially; 
• no cut and paste, initially;
• no HTML5, initially (and possibly not for longer than either of others: "you can assume that in the future versions we will look at what we can do with the team there as well," said Ran, which I take to mean "not for quite some time").
• No multitasking, except between the Microsoft apps themselves.
• No Mac support at launch.
• No support (at present) for Flickr or Google Picasa as a source of pictures; only Facebook and Windows Live.
• No timetable for the addition of Flash, which might make these a tough sell to the more knowledgeable buyer.
• Games you buy on Xbox Marketplace on WP7 will show up in the Games hub, but not in the app list. (There's no way to control this manually either.)
I was assured that every WP7 phone bought without Flash and cut & paste will be upgradeable over the air (which will be done by Microsoft) at a future date if|when Flash|cut&paste support is added. "We had to make hard choices about what's in the product and what's not [in the RTM version]" Ran said. Even so it's surprising that Microsoft, which built the browser for WP7 from the Internet Explorer 7 branch, couldn't get a Flash plugin incorporated in time.

EmotionSense: How your mobile can interpret your mood


Cecilia Mascolo thinks of mobile phones rather differently to most of us. To her the mobile, as the most definitive, ubiquitous personal device that we carry, can give unique insights into our state of mind.
Mascolo has been part of a team at University of Cambridge's Computer Laboratory exploring mobile phones as 'sensors' that can monitor how the user's emotions change according to their location, surroundings, relationships or the time. EmotionSense integrates information gathered through different features of the phone - location through GPS, movement through the accelerometer, proximity to bluetooth devices as well as excerpts of conversations - to create an impression of how someone is feeling.

EmotionSense: How your mobile can interpret your mood

Photo by Son of Groucho on Flickr. Some rights reserved
At the core is an audio sample library - the 'Emotional Prosody Speech and Transcripts Library' - which represents 14 categories of emotions. Excerpts from conversations are compared to this library and then overlaid with data on location and so on, illustrating trigger points for stress or mood at home or work, in crowds or alone and at different times of day.
Dr Mascolo, working with fellow computer scientists and psychologists, is keen to emphasise that EmotionSense does not monitor phone calls, but excerpts of real-world conversations that are deleted as soon as the analysis is completed. This is not a tool for spying, but a very specific development for psychological research, said Mascolo.
"This is very significant because mobile phones are carried by people continuously and they forget who forget [about being surveyed], so new psychological studies can happen over long time scales and with large samples - something they are not yet able to do."
It's still early days for this technology, which Mascolo stresses is an academic prototype rather than anything being developed commercially, or, as yet, anything that could make decisive psychological conclusions. But as a proof of concept it has succeeded so far, presented at theUbiquitous Computing conference in Copenhagen today. Phase one used a small research group of 18 volunteers, using Nokia 6210 Navigator phones running EmotionSense software, over a 10-day period.
But initial results showed that 70% of the EmotionSense results tallied with what the volunteers had reported in a more traditional self-reporting survey. Grouping its analysis into either sadness, fear, anger, neutral or happy, EmotionSense found the home unsurprisingly triggered happy responses in 45% of results while being at work was responsible for 45% of 'sad' recordings. Evenings prompted more intense emotions and volunteers were less expressive when in larger crowds.
Phase two of development will focus on making the programme more energy efficient and exploring how additional features of the phone could be used to expand the tool. "The point is where is this technology going, how can we make it safe, secure and unobtrusive," said Mascolo.
So what are the all important applications for this technology? Researchers are next moving the focus towards well being - what are the triggers for stress, and depression, for example? And all from your mobile phone.